{"id":356401,"date":"2024-10-20T01:12:18","date_gmt":"2024-10-20T01:12:18","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bsi-pd-iso-iec-tr-20000-92015\/"},"modified":"2024-10-26T01:35:01","modified_gmt":"2024-10-26T01:35:01","slug":"bsi-pd-iso-iec-tr-20000-92015","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bsi-pd-iso-iec-tr-20000-92015\/","title":{"rendered":"BSI PD ISO\/IEC TR 20000-9:2015"},"content":{"rendered":"
PDF Pages<\/th>\n | PDF Title<\/th>\n<\/tr>\n | ||||||
---|---|---|---|---|---|---|---|
6<\/td>\n | Foreword <\/td>\n<\/tr>\n | ||||||
7<\/td>\n | Introduction <\/td>\n<\/tr>\n | ||||||
8<\/td>\n | 1\tScope 2\tNormative references 3\tTerms and definitions <\/td>\n<\/tr>\n | ||||||
9<\/td>\n | 4\tApplying ISO\/IEC\u00a020000-1 to cloud services 4.1\tDelivering and managing cloud services 4.2\tScenarios 5\tScenarios 5.1\tIdentify the context for service management of cloud services <\/td>\n<\/tr>\n | ||||||
10<\/td>\n | 5.2\tEstablish strategy and plan for management of cloud services <\/td>\n<\/tr>\n | ||||||
12<\/td>\n | 5.3\tProvide a catalogue of cloud services <\/td>\n<\/tr>\n | ||||||
13<\/td>\n | 5.4\tIdentify and manage service requirements for cloud services <\/td>\n<\/tr>\n | ||||||
15<\/td>\n | 5.5\tDesign and develop a new cloud service <\/td>\n<\/tr>\n | ||||||
18<\/td>\n | 5.6\tEstablish a service relationship with the cloud customer <\/td>\n<\/tr>\n | ||||||
19<\/td>\n | 5.7\tEstablish a cloud service agreement <\/td>\n<\/tr>\n | ||||||
21<\/td>\n | 5.8\tOnboarding the customer <\/td>\n<\/tr>\n | ||||||
23<\/td>\n | 5.9\tDeliver and operate the cloud services <\/td>\n<\/tr>\n | ||||||
25<\/td>\n | 5.10\tMonitor and report cloud services <\/td>\n<\/tr>\n | ||||||
27<\/td>\n | 5.11\tManage resources for cloud services <\/td>\n<\/tr>\n | ||||||
29<\/td>\n | 5.12\tCheck and improve the SMS and cloud services <\/td>\n<\/tr>\n | ||||||
31<\/td>\n | 5.13\tTerminate a cloud service contract <\/td>\n<\/tr>\n | ||||||
32<\/td>\n | 5.14\tTransfer a cloud service <\/td>\n<\/tr>\n | ||||||
34<\/td>\n | 5.15\tRemove a cloud service <\/td>\n<\/tr>\n | ||||||
37<\/td>\n | Bibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":" Information technology. Service management – Guidance on the application of ISO\/IEC 20000-1 to cloud services<\/b><\/p>\n |