BS 8600:1999
$102.76
Complaints management systems. Guide to design and implementation
Published By | Publication Date | Number of Pages |
BSI | 1999 | 20 |
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Status | Withdrawn |
---|---|
Pages | 20 |
Publication Date | 1999-04-15 |
Withdrawn Date | 2004-08-05 |
Replaced By | BS ISO 10002:2004 |
ISBN | 0 580 28274 0 |
Standard Number | BS 8600:1999 |
Title | Complaints management systems. Guide to design and implementation |
Descriptors | Quality auditing, Management operations, Personnel, Access, Effectiveness, Performance, Documents, Reports, Design, Data acquisition, Consumer protection, Data analysis, Forms (paper), Policy, Economic resources, Resolution, Planning, Consumer-supplier relations, Management |
Publisher | BSI |
Committee | W/- |
ICS Codes | 03.100.99 - Other standards related to company organization and management |
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