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BSI PD ISO/TS 22330:2018

BSI PD ISO/TS 22330:2018

$189.07

Security and resilience. Business continuity management systems. Guidelines for people aspects of business continuity

Published By Publication Date Number of Pages
BSI 2018 48
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This document gives guidelines for the planning and development of policies, strategies and procedures for the preparation and management of people affected by an incident.

This includes:

  • preparation through awareness, analysis of needs, and learning and development;

  • coping with the immediate effects of the incident (respond);

  • managing people during the period of disruption (recover);

  • continuing to support the workforce after returning to business as usual (restore).

The management of people relating to civil emergencies or other societal disruption is out of the scope of this document.

PDF Catalog

PDF Pages PDF Title
2 National foreword
7 Foreword
8 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
10 4 People aspects overview
4.1 General
11 4.2 The need for a people aspects approach
12 4.3 Structure
5 Precursors
5.1 General
13 5.2 Duty of care
14 5.3 Attributes of the organization
15 5.4 Team and individual competencies
6 Preparing to respond
6.1 General
16 6.2 Business impact analysis
6.3 Managing people risks in business continuity
6.4 Including people aspects in business continuity management
6.5 Knowledge, skills and abilities
6.5.1 General
17 6.5.2 Education
6.5.3 Learning and development
6.5.4 Experience
6.6 Awareness across an organization
18 7 Delivering the response
7.1 General
19 7.2 Respond
7.2.1 General
7.2.2 Responding to early warning
20 7.2.3 Immediate actions to protect and secure people
24 7.2.4 Incident response organization
25 7.3 Recover
7.3.1 General
7.3.2 Mobilizing the workforce in adverse conditions
26 7.3.3 Using alternative work sites
27 7.3.4 Working from home
28 7.3.5 People management issues
29 7.4 Restore
7.4.1 General
7.4.2 Actions for sustainable restoration of operations
30 7.5 People support strategies
7.5.1 Managing the needs of families and friends
31 7.5.2 Physical and psychological well-being
32 7.6 Communications
7.6.1 General
7.6.2 Importance of internal communication
34 7.6.3 Communication systems and pathways
35 7.6.4 External communications
7.6.5 Social media
36 7.7 Managing the impact of travel issues
7.7.1 General
7.7.2 Travel issues
37 7.7.3 Managing a travel incident
8 Review and continuous improvement
8.1 General
38 8.2 Continuous improvement through exercising
8.3 Feedback from the workforce or external agencies
8.4 Record-keeping
8.5 Risk review
39 Annex A (informative) Psychological response management
43 Annex B (informative) Relatives response team
46 Bibliography

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BSI PD ISO/TS 22330:2018
$189.07